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Policies – FAQ |
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Pricing – We price our cues at
or around what we feel retail or fair market value is. If you have any questions about our prices,
please ask. We are happy to explain
and take time to help educate buyers on collectible cues. Payment – For your convenience
we can accept payment via cashier’s check, money order, personal check, bank
wire transfer, or PayPal (www.paypal.com). Please notify us in
advance if you intend to pay through Paypal.
You will find that we will try to be as accommodating as possible with
payment arrangements. International
purchases may involve some additional transaction fees, especially if we have
already discounted the cue’s price. v
Personal checks and money orders must clear before a cue is
shipped v
Best Price and Sale Prices are for cash purchases only Shipping – Our standard insured domestic shipping is 2/3 day service via
USPS priority mail. That fee is
included in the price of the cue.
Overnight service via USPS or FedEx is also available, but there will
be an extra cost to the buyer. International Shipping – Overseas shipping
is quoted on an individual transaction basis. If you have any questions regarding international shipping,
please email us with your address/country and we would be happy to give you
an estimate or quote for a particular service. We typically like to use Global Express Mail (EMS), as it is a
good, inexpensive and reliable service.
Condition – Condition percents and descriptions are
consistent with the information found in Brad Simpson’s Blue Book of Pool Cues. Shafts/butts are
straight within reasonable tolerance unless otherwise noted in our
description. Cues listed are in
original condition unless otherwise noted. Guarantee – We take pride in saying that your satisfaction
is guaranteed. Upon receipt of the
cue, if it is not to your liking, you will be required to notify us within 48
hours from receipt of the cue. We
will then make arrangements for you to return it for a full refund of your
purchase price less shipping expenses and insurance. It goes without saying that we must receive
the cue back in the same condition it was originally shipped. All sales are considered final, unless
notified. Trades and Purchases – We are collectors so
interesting trade offers are always welcome.
This is especially true for works by any of the past masters
(Balabushka, Szamboti, Petersen, Palmer, Spain, Rambow, Paradise, etc.) Please note that we are mainly interested
in custom cues, so it would be rare for us to make a purchase offer or trade for
a production cue. Ideally, we would first like to see a cue in person, but
sometimes we will be able to agree to an offer if quality pictures are
available and you give us accurate information about the cue. When emailing images to us, please try to
have the images cropped to keep the file sizes manageable. We will try to be
fair and as reasonable as possible on any offers. Keep in mind that our offers will be speculative and
take into account the current market.
(In other words we will not be able to pay you retail price for your
cue.) On
trades, we must receive and inspect your cue first before we ship anything
out. Also, if you ship us a cue that
we have agreed to accept in trade or purchase, and it is not what you say it
is, condition, straightness/warpage, originality, etc., you will responsible
for the return shipping charges if an agreement cannot be reached. Consignment Services – We typically do not offer consignment services on most cues. But if you have something unique that you would like for us to
try to sell for you, by all means contact us. We reserve the right to refuse any consignment arrangement for
whatever reason. Please inquire if
you would like additional information and we can discuss the particulars. Release of Information – We will not release
any of your personal information (name, email address, phone number, etc.) to
anyone. Opinions – Any opinions, descriptions, or expressions
listed on this website are ours and ours alone. Misuse/Fraud – We are not responsible for any fraudulent activities
that dishonest people may try to pull such as hijacking images of our cues
and offering them for sale on eBay or another auction forum or classified
listing. If you see something that
looks suspicious, check with us first before bidding. Please don’t get taken by unscrupulous scam
artists. Questions – Should you have any questions on these
policies, please feel free to contact us.
These policies are listed here for your reference. Hopefully they will answer most questions
you might have. |
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Copyright © 2010 CueAddicts.com All rights reserved. The information on this page may not be reproduced, republished, or mirrored on another web page or website. |
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